Patients & Visitors

Patient and Visitor Information

Monterey Park Hospital is open 24 hours a day, 7 days a week, with two main entrances.

  • The main entrance located in front of the hospital which opens weekdays at 5:00am (6:00am on weekends) and closes at 8:00pm.
  • If you arrive after 8:00pm the alternate or second entrance is through the Emergency Department located on Inez St.

Visiting Hours:

8:00am to 8:00pm

For patient safety and security all visitors will be asked to sign in at all the hospital entrances and visitors must wear a visitor wrist band at all times. Visitors should maintain a quiet environment and avoid unnecessary noise.

Quiet Time

2:00pm to 4:00pm and 10:00pm to 6:00am

Quiet time, which takes place daily is encouraged to promote rest and healing for your loved one. During Quiet Time, lights are dimmed, voices lowered and visiting time still occurs but we ask that visitors speak quietly in the patient's room, avoid noise in the hallway and limit cell phone use.

Smoke-Free Facility

It is the policy of the hospital to provide a safe, healthful and comfortable work environment for all employees, visitors, patients, physicians and customers by prohibiting smoking in the Hospital building and grounds. We believe that a smoke-free policy is consistent with our leadership role in the health care field and contributes to employee wellness and productivity. This policy is consistent with the requirements of Monterey Park Municipal Code (MPMC) Chapter 6.20.

This policy applies to all Hospital employees, visitors, patients, physicians and customers and is in effect 24 hours per day, 7 days a week.

Smoking is prohibited in all areas of the facility, including restrooms, elevators, stairways, courtyards, plazas, lobbies, any atrium or patio, corridors, hallways, seating areas, waiting rooms, reception areas, parking structures, outdoor eating areas and outside of the building. Smoking is also prohibited within 20 feet of any of these places. Violation of this policy will be regarded as any other violation of Hospital policy and may result in corrective action.



We offer free parking for our visitors and patients, all parking at Monterey Park Hospital is free. The lot is located in the north side of the campus, across the main entrance of the hospital. Please be sure to lock your car. Monterey Park Hospital is not responsible for lost, stolen or damages items.

Cafeteria Hours

The hospital's cafeteria serves a variety of healthy, delicious meals and snacks. Located on the hospital's Ground Level (Lower Level) the cafeteria is open:

Monday—Friday: 11:00am - 1:30pm

Weekends (Saturday & Sunday): 12:00pm—1:00pm

Vending machines are available 24hrs a day. All visitors are welcome to have complimentary coffee and water located inside the Cafeteria.

ATM Machine

ATM machine is located on our Lower Level, by the Emergency Room entrance.

How Are We Doing?

The Patient Relations Department helps patients seek solutions to problems, concerns and unmet needs. A patient representative will assist you whenever possible. The patient representative can interpret the hospital's philosophy, policies, procedures and services for you as well as your family and visitors.

Patient Relations may be reached at 626-570-5730 or you may use our contact us form.